Privacy Policy

Effective Date: 13.06.2025

NVMELESS ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect personal information when you visit our website, use our services, or engage with our systems.

By using our website, booking system, forms, or automations, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of personal data:

  • Name, email address, phone number

  • Business name or company details

  • Booking preferences or submitted form data

  • Website usage data (via analytics)

  • IP address and browser/device information

  • Communication preferences (email/SMS opt-ins)

We only collect data that is voluntarily submitted or necessary for delivering our services.

2. How We Use Your Data

We use your data to:

  • Process bookings and enquiries

  • Send confirmation messages and reminders

  • Deliver marketing content (if opted in)

  • Improve website and system performance

  • Provide technical support and account management

  • Comply with legal or regulatory requirements

We do not sell, rent, or share your data with third parties unless required by law.

3. Communication & Consent

You may receive communications from us via:

  • Email

  • SMS

  • Phone call (for bookings or account support)

You can manage your communication preferences at any time by contacting us or using the “unsubscribe” link in emails.

By providing your details and booking through our system, you consent to receive transactional communications as necessary for delivering our services.

4. Cookies & Analytics

We use cookies to improve user experience and track website activity. These may include:

  • Session cookies for login or page navigation

  • Analytics cookies (e.g. Google Analytics)

  • Marketing or tracking cookies for ads (if applicable)

You can modify cookie preferences in your browser settings
at any time.

5. Data Storage & Security

All data is stored securely in GDPR-compliant infrastructure and protected by access control, encryption, and system monitoring. We take every measure to safeguard your data from unauthorized access or misuse.

6. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if needed

To exercise any of these rights, please contact us directly.

7. Data Retention

We retain your data only as long as necessary to fulfil its purpose, comply with legal obligations, or until you request its deletion.

Inactive client data may be archived or deleted after 12 months.

8. External Links

Our website or emails may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

9. Policy Updates

We may update this policy to reflect changes in regulations, technology, or services. Any updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

Email: [email protected]

Hours: Monday–Friday, 9am–5pm GMT

Frequently Asked Questions

Who is NVMELESS best suited for?

We work best with service providers, instructors, coaches, and small agencies who want a professional online presence without managing the tech themselves.

Can you revamp an existing website?

Yes, we can revamp your existing website without starting from scratch. We evaluate your current site, identify areas for improvement, and implement updates to enhance functionality, design, and user experience while preserving your existing content and structure.

How long does it take to launch my site or booking system?

Most builds are launched within 5–10 business days after we collect your onboarding info. Rush delivery is available.

Can I customise my funnel or website after it’s live?

Absolutely. You’ll have access to your own dashboard to make changes or we can do it for you on request.

Is there support if I get stuck?

Yes. We offer email support, and premium clients get access to chat and video support.

What makes NVMELESS different from other web agencies?

We don’t just design. We build systems that book, convert, and sell while staying sleek, minimal, and brand-consistent.